So, a customer today was having some issues with their CDN. They said that their SSL CDN was presenting a different image, than the HTTP CDN. So, I thought the best way to begin any troubleshooting process would firstly be to try and recreate those issues. To do that, I need a way to compare the files programmatically, enter md5sum a handly little shell application usually installed by default on most Linux OS.
[user@cbast3 ~]$ curl https://3485asd3jjc839c9d3-08e84cacaacfcebda9281e3a9724b749.ssl.cf3.rackcdn.com/companies/5825cb13f2e6c9632807d103/header.jpeg -o file ; cat file | md5sum % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 382k 100 382k 0 0 1726k 0 --:--:-- --:--:-- --:--:-- 1732k e917a67bbe34d4eb2d4fe5a87ce90de0 -
[user@cbast3 ~]$ curl http://3485asd3jjc839c9d3-08e84cacaacfcebda9281e3a9724b749.r45.cf3.rackcdn.com/companies/5825cb13f2e6c9632807d103/header.jpeg -o file2 ; cat file2 | md5sum % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 382k 100 382k 0 0 2071k 0 --:--:-- --:--:-- --:--:-- 2081k e917a67bbe34d4eb2d4fe5a87ce90de0 -
As we can see from the output of both, the md5sum (the hashing) of the two files is the same, this means there is a statistically very very very high chance the content is exactly the same, especially when passing several hundred characters or more. The hashing algorithm is combination based, so the more characters, the less likely same combination is of coming around twice!
In this case I was able to disprove the customers claim’s. Not because I wanted to, but because I wanted to solve their issue. These results show me, the issue must be, if it is with the CDN, with a local edgenode local to the customer having the issue. Since I am unable to recreate it from my location, it is therefore not unreasonable to assume that it is a client side issue, or a failure on our CDN edgenode side, local to the customer. That’s how I troubleshooted this, and quite happy with this one! Took about 2 minutes to do, and a few minutes to come up with. A quick and useful check indeed, which reduces the number of possibilities considerably in tracing down the issue!
Please note the real CDN location has been altered for privacy reasons